Switching locations on the Dashboard and Review Insights

If your business has more than one location, the location selector lets you switch which location's numbers and insights you're looking at — everything on the page reloads for the location you pick.

Before you start

Regular users only see the locations that have been assigned to them. If a location you expect is missing from the list, ask your account admin to give you access.

Switch location on the Dashboard

1. On the Dashboard, click the location selector next to the Dashboard title. It shows the current location's name and address.
2. Type in the Search locations... field to filter the list, or simply scroll through it.
3. Click the location you want.
4. All KPI cards, charts, the AI Customer Feedback Summary and Recent Activity reload with that location's data.

Switch location on Review Insights

1. On the Review Insights page, click the location selector next to the Review Insights title.
2. Search or scroll to find the location, then click it.
3. The analysis reloads for that location. If no analysis exists yet for the selected period this month, the AI generates one — you'll see Analyzing reviews... while it works.

Tips

Your selection carries the context for everything on the page, so double-check the name and address in the selector before comparing numbers between visits.
The first time you ever open a location's Dashboard, Qrese syncs its latest reviews. Cards may show Syncing latest data... for up to a couple of minutes — they'll fill in automatically.
Switching locations is the fastest way to compare performance: flip between two locations on the same tab (for example, Review Trends at Last 90 Days) to spot which one needs attention.

Troubleshooting

A location doesn't appear in the list — you may not have been assigned to it. Admins can see all locations; regular users only see their own. Contact your admin to request access.
The page shows loading skeletons and nothing else — the list of locations is still loading, or no location is selected yet. Wait a moment; if it persists, refresh the page.